{"id":601,"date":"2024-12-25T17:46:36","date_gmt":"2024-12-25T16:46:36","guid":{"rendered":"https:\/\/sunraygroup.com.ng\/agro\/?page_id=601"},"modified":"2025-01-13T11:29:06","modified_gmt":"2025-01-13T10:29:06","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/sunraygroup.com.ng\/agro\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<section>\n<h3>Irrigation Supplies<\/h3>\n<p>At SunRay Agro, we are committed to providing high-quality irrigation materials to meet your needs. However, we understand that issues may occasionally arise. Below is our return policy:<\/p>\n<h4>Items Eligible for Return<\/h4>\n<p>We accept returns only under the following conditions:<\/p>\n<ol>\n<li><strong>Defective Items<\/strong>: If the product is found to have a manufacturing defect upon receipt.<\/li>\n<li><strong>Incorrectly Supplied Items<\/strong>: If the item received does not match the original order.<\/li>\n<\/ol>\n<h4>Conditions for Returns<\/h4>\n<ul>\n<li>The item must be unused and in its original condition.<\/li>\n<li>All original packaging, labels, and documentation must be included.<\/li>\n<li>Returns must be requested within 3<strong>\u00a0days<\/strong>\u00a0from the date of delivery.<\/li>\n<\/ul>\n<h4>Return Process<\/h4>\n<ol>\n<li><strong>Initiate a Return Request<\/strong>: Contact our customer service team at our <a href=\"https:\/\/sunraygroup.com.ng\/agro\/contact-us\/\">Support Page<\/a> with your order number and details of the issue.<\/li>\n<li><strong>Approval and Instructions<\/strong>: Upon review and approval, we will provide return instructions.<\/li>\n<li><strong>Return Shipping<\/strong>: Customers are responsible for shipping the item back unless the return is due to our error (e.g., defective or incorrect item).<\/li>\n<\/ol>\n<h4>Refunds and Exchanges<\/h4>\n<ul>\n<li>Approved returns will be processed as:\n<ul>\n<li>A replacement of the same item (if available).<\/li>\n<li>A refund issued to the original payment method.<\/li>\n<\/ul>\n<\/li>\n<li>Refunds or replacements will only be issued once the returned item is received and inspected.<\/li>\n<\/ul>\n<h4>Items Not Eligible for Return<\/h4>\n<ul>\n<li>Used or damaged items not caused by manufacturing defects.<\/li>\n<li>Items returned without prior authorization.<\/li>\n<\/ul>\n<p>We value your business and strive to ensure satisfaction with every purchase. If you have any questions regarding our return policy, please contact us via our <a href=\"\/agro\/contact-us\/\">Support Page<\/a>.<\/p>\n<\/section>\n<section><\/section>\n<p><!-- widget-container --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Irrigation Supplies At SunRay Agro, we are committed to providing high-quality irrigation materials to meet your needs. However, we understand that issues may occasionally arise. Below is our return policy: Items Eligible for Return We accept returns only under the following conditions: Defective Items: If the product is found to have a manufacturing defect upon [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-builder-content.php","meta":{"footnotes":""},"class_list":["post-601","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sunraygroup.com.ng\/agro\/wp-json\/wp\/v2\/pages\/601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sunraygroup.com.ng\/agro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sunraygroup.com.ng\/agro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sunraygroup.com.ng\/agro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sunraygroup.com.ng\/agro\/wp-json\/wp\/v2\/comments?post=601"}],"version-history":[{"count":3,"href":"https:\/\/sunraygroup.com.ng\/agro\/wp-json\/wp\/v2\/pages\/601\/revisions"}],"predecessor-version":[{"id":609,"href":"https:\/\/sunraygroup.com.ng\/agro\/wp-json\/wp\/v2\/pages\/601\/revisions\/609"}],"wp:attachment":[{"href":"https:\/\/sunraygroup.com.ng\/agro\/wp-json\/wp\/v2\/media?parent=601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}